Marketplace terms

1What Strong Media is

Strong Media Corp runs this marketplace as a platform and broker only. We help clients find suppliers, ask for prices and book. We are not the supplier, and we are not legally responsible for the work, the gear, its condition, or the payment between a client and a supplier. Those are between the client and the supplier.

2Asking for prices

• Asking for prices is free and does not commit you to anything.
• We send your request to suppliers who fit and are free on your date. Their prices come to your e-mail and to one page where you compare them.
• Names, phone numbers and e-mails are shared only once a supplier confirms a booking. Before that, numbers and e-mails typed into messages are hidden.

3Our fee, and paying the supplier

• Our booking fee is 10% (5% when the client came through the supplier's own link or QR code). For our own services (like QR check-in) there is no fee on top.
• The client pays our fee to us when the booking is confirmed, and pays the rest directly to the supplier (GCash or bank). The supplier never sends us anything for that booking.
• On a booking from a listing, the fee is inside the listed price. When a supplier sends their own price on a request, they keep all of it and the fee is added for the client. Either way, the client sees one price, and nothing is added later.
• No payment goes through this website. The payment details come by e-mail once the supplier confirms.
• On bookings confirmed before 10 October 2026, the supplier passes the fee on after the job, as agreed then.

4Cancelling

Each listing shows which of these three cancellation terms the supplier chose. The same terms apply to the supplier if they pull out of a booking they already confirmed.

Strong Media records the figure, so neither side has to argue it again, but does not hold the money and is not responsible for collecting it.

5Deposits and damage

A supplier may ask for a refundable deposit on gear. It is paid to the supplier at handover and returned when the gear comes back as it left. If gear is damaged, the client and the supplier settle it under the terms above and their booking. Strong Media does not insure gear and does not hold deposits; we keep the record of what was agreed.

6Reviews

After a completed booking, the client and the supplier are each invited by e-mail to rate the other. Ratings come only from real, completed bookings.

7Keeping work on the platform

Strong Media is paid only when work is booked here, so introductions made here stay here. This applies to suppliers and to clients.

• When a client and a supplier first meet through Strong Media — a request, a price, a message or a booking — all work between them for the next 12 months is booked through the platform, including repeat and follow-on jobs.
• If work between them is arranged off the platform within the 12 months, the booking fee on it is still owed, as if it had been booked here. Anyone who wants to work directly may ask us to release them; that is agreed case by case.
• A client and supplier who already worked together before meeting here: tell us, and it is noted on your account.
• Unpaid fees pause a supplier's listings after 30 days. Going around the platform on purpose can lead to removal, and Strong Media may recover the fee owed.

8How you agree

Going live with a listing, sending a price, approving a booking, or sending a booking request is your agreement to these terms. Each is time-stamped on your record.